World Class Customer Service - Events
Monday 22nd November 2010
World Class Customer Service - Julian Reiman
Monday 22nd November 2010 9.30 am - 1 pm
White Hart Hotel, Modbury, Devon
Maximum no. of delegates: 25
Summary of programme content
- Julian will show you how to win and keep customers!
- Learn how to compete in the market place - even against the big players!
- With the Christmas season approaching, find new ways of attracting and delighting customers
- Find about customer loyalty, and what it means to your business
Intended Programme Outcomes
By the end of the session you will have;
- a greater understanding of what people are looking for when they buy goods and services
- learned innovative ways to raise your customer service, without spending money
- found out how to make it easy for customers to buy from you
- been introduced to the best ways of promoting good customer service throughout your business
Who should attend:
Women who are looking to maximize sales and need to stay ahead of the crowd!
Pre-course preparation and/or materials to be brought:
There will be some pre-course preparation of approximately 2 hours to complete
Post-course follow-up
There will be some post-course follow-up of approximately 2 hours